About Us
TekConnect offers a new way of delivering IT
services to your customers.
We are a value-added provider of private label technology services
helping organizations build, manage and streamline their services
channel. TekConnect serves as a single point solution for service
sales, delivery and support for customers that span the entire
information technology supply chain including major manufacturers,
distributors, direct marketers and regional VARs. Leveraging a
global network of service provider partners, TekConnect’s
services methodology ensures consistent, high quality service
delivery in order to create a uniform client experience across
all solution categories. Our service model is not limited by technological
or geographical barriers and is enhanced by value added services
such as solution development, resource management, service delivery
and sales enablement.
TekConnect does not sell products and does not solicit end-customers
directly instead focusing on enabling the cost-effective and consistent
delivery of Professional Services on behalf of our Customers.
Utilizing our in-house staff of Solution Architects, Engagement
Managers and Partner Managers, we deliver packaged and custom
professional services with low cost-of-sale, high customer satisfaction
and superior technical delivery.
How is TekConnect different from other service networks?
We are the only managed services network that provides presales
technical support, project scoping, engagement management, and
a menu of standardized service offerings -- all at no additional
charge to our Customers.
We are also the only major services network not affiliated with
any major manufacturers or manufacturer products. As a matter
of fact, we do not sell any products directly to our customers
-- our services and solutions can therefore be truly product-agnostic.
This allows us to deliver top quality technical resources without
limitations.
In addition, we provide Solution Sales training and Project Management
certifications based on industry recognized standards like PMI
and ITIL to our Customers and Members. This enables all of our
service and sales personnel to "speak the same language" and deliver
more consistent solutions across all service areas.
Who are the TekConnect Service Providers?
TekConnect Service Provider Partners are industry leaders in
their geography and specific technology focus. They are recognized
by their manufacturer-partners for their expertise in delivering
solutions that meet the needs of their customers and have been
hand selected by our Technical Services Group to provide services
in their area of expertise in their particular region. They are
respected by their customers and have a proven track record of
success in their service offerings.
Our Partners hold the highest certifications in more than 100
industry-leading solutions from manufacturers such as Dell, Microsoft,
EMC, Cisco Systems, Citrix, Gateway, Hewlett Packard, Ayava, IBM
and Nortel.
Our Partners also share the same commitment to sales and service
excellence that is a hallmark of all TekConnect members. Customers
who receive the services of a TC member receive the highest level
of customer satisfaction ratings, a standard measured by TekConnect
after each engagement.
TekConnect, headquartered in Irvine, CA, is a division of DynTek,
Inc. (DYN K .PK).
For additional information, please contact us at
(949) 271-6750 or email us at info@tekconnect.com
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